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(3)LimitedLaborCoverage
•Themanufacturerwillprovideforreasonablelaborchargesassociatedwithwarrantyrepairs
orreplacementswithinone(1)yearfromthedateofpurchase.Themanufacturerwillonlypay
directly to the service provider.
•WarrantyservicemustbeperformedbyanauthorizedServiceRepresentative.Alistofauthorized
ServiceRepresentativesisavailableuponrequest.
•Allwarrantyclaimsandwarrantyservicemustbeauthorizedandapprovedbythemanufacturer.
(4)Includesdual-purposeapplications(combinationheatinganddomestic).
3. Repair,ReplacementorRefund:
ThemanufactureroritsauthorizedServiceRepresentativewill,atitssolediscretion,repairorreplaceanyfailed
or defective mechanical or electrical parts, or components thereof, or, if the manufacturer or its authorized
ServiceRepresentativecannotreplacesaidparts,andrepairisnotcommerciallypracticable,themanufactureror
itsauthorizedServiceRepresentativewillrefundthepurchaseprice.ThemanufactureroritsauthorizedService
Representativemay,atitssolediscretion,usenew,refurbishedorreconditionedparts.
4. Limitation on Duration of Implied Warranties:
ANY IMPLIED WARRANTIES ARISING UNDER STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF FITNESS
FOR A PARTICULAR PURPOSE AND MERCHANTABILITY, SHALL IN NO EVENT EXTEND PAST THE EXPIRATION OF
ANY WARRANTY PERIOD HEREUNDER. SOME STATES DO NO ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
5. THIS WARRANTY WILL NOT COVER THE FOLLOWING:
• Anyproductthatisnotinstalledbyalicensedplumber,gasinstaller,orcontractor.
• Damagesduetoaccidents,abuse,misuse,improperinstallation,misapplication,orincorrectsizing.
• Damagesduetofires,flooding,freezing,electricalsurges,oranyActsofGod.
• Damagesduetounauthorizedalterations,attachments,and/orrepairs.
• Damagesduetoalackofmaintenance(e.g.waterfilter,watertreatmentsystem,ventblockage,etc.)
• Anyproductinstalledinanimproperenvironment(e.g.corrosive,dusty,chemicallycontaminated,
excessivelint,etc.).
• Freezedamagethatoccurswithouttakingproperpreventivemeasuresasdescribedintheinstallation
manual.
• Condensatedamageduetoimproperlyinstalledorlackofacondensatetrap(drain).
• Anyproductnotinstalledincompliancewithallapplicablelocal&provincialcodes,ordinances,and
good trade practices.
• Anyproductsoldtoorinstalledinareasoutsideofthefiftystates(andtheDistrictofColumbia)of
the United States of America and Canada.
• Anyproductinstalledinapplicationsthatcausethewaterheatertoactivatemorethan300timesper
day.(thisaveragestoanactivationevery5minutesina24-hourperiod.)
• Anyfailuresthatarenotduetodefectsinmaterialsorworkmanship(mechanicaland/orelectricalparts).
• Damagesduetoimproperinstallation:
• Gas:incorrectgaspipesizing,incorrectgasmetersizing,incorrectgastype,and/orgaspressures
thatfalloutsidetheproduct’sspecifiedrange.
• Water:incorrectwaterpipesizing,waterpressuresthatfalloutsidetheproduct’sspecifiedrange,
recirculationflowratesthatfalloutsidetheproduct’sspecifiedrange(airremoval),and/orlackof
propermethodsofairremovalinaclosed-loop,circulationsystem.(seeinstallationmanualfor
details.)
• Electric:supplypowervoltagesthatfalloutsidetheproduct’sspecifiedrange.
• Damagesduetowaterquality:
• Introductionofliquidsotherthanpotablewaterorpotablewater/glycolmixturesintotheproduct.
• Introductionofpoolwater,spawater,oranychemicallytreatedwaterintotheproduct.
• Introductionofhardwatermeasuringmorethan7grainspergallon(120ppm)forsinglefamily
domesticapplicationsormorethan4grainspergallon(70ppm)forallothertypesofapplications
into the product.
• Introductionofuntreatedorpoorlytreatedwellwaterintotheproduct.
• IntroductionofwaterwithpHlevelslessthan6.5andgreaterthan8.5intotheproduct.
Warranty
Owner's Guide
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